Privacy Policy
Last updated: 10/30/2025
This privacy policy describes how we collect, use, and protect your information when using our e-commerce marketplace platform that connects shoppers with local merchants and vendors.
Information We Collect
For Shoppers
- Personal Information: Name, email address, phone number, profile picture
- Location Data: Current location, delivery addresses, saved locations for personalized recommendations
- Order Information: Purchase history, payment preferences, delivery notes
- Device Information: Device type, operating system, browser information, IP address
- Usage Data: App interactions, product views, search queries, preferences
- Camera Access: For product reviews, profile pictures, and visual search features
For Vendors and Merchants
- Business Information: Business name, description, contact details, operating hours
- Location Data: Business address, service areas, delivery zones
- Product Information: Product catalogs, images, prices, inventory data
- Financial Information: Payment details, transaction history, earnings reports
- Verification Data: Business licenses, tax information, identity verification
- Performance Metrics: Order fulfillment rates, customer ratings, response times
How We Use Your Information
Service Delivery
- • Processing orders and payments
- • Facilitating communication between shoppers and merchants
- • Providing location-based recommendations
- • Enabling delivery and pickup services
- • Customer support and dispute resolution
Platform Improvement
- • Personalizing user experience
- • Analyzing usage patterns and trends
- • Improving search algorithms and recommendations
- • Preventing fraud and ensuring platform security
- • Developing new features and services
Communication
- • Order updates and delivery notifications
- • Marketing communications (with your consent)
- • Important service announcements
- • Customer feedback requests
- • Promotional offers from selected merchants
Information Sharing
With Merchants
When placing an order, we share necessary information with merchants including:
- • Your name and contact information
- • Delivery address and preferences
- • Order details and special requests
- • Payment confirmation (not payment details)
With Service Providers
We work with trusted third-party services for:
- • Payment processing and financial services
- • Delivery and logistics partners
- • Analytics and performance monitoring
- • Customer support and communication tools
- • Cloud hosting and data storage
Legal Requirements
We may disclose information when required by law, to protect our rights, prevent fraud, or ensure user safety. We will notify you when legally permitted.
Data Security
Technical Safeguards
- • End-to-end encryption for sensitive data
- • Secure HTTPS connections
- • Regular security audits and updates
- • Multi-factor authentication options
- • Automated threat detection
Access Controls
- • Limited employee access to personal data
- • Regular permission reviews and updates
- • Secure data centers with physical security
- • Data backup and recovery procedures
- • Incident response and breach notification protocols
Your Rights and Choices
Account Control
- • Access and update your personal information
- • Download your data in a portable format
- • Delete your account and associated data
- • Manage privacy and notification settings
Communication Preferences
- • Unsubscribe from marketing communications
- • Choose notification types and frequency
- • Control location sharing permissions
- • Manage cookie and tracking preferences
Data Portability
You can request a copy of your data in a machine-readable format. For merchants, this includes product catalogs, order history, and performance analytics.
Location Data
We use location data to provide essential functionality including:
- • Showing nearby merchants and products
- • Calculating delivery times and fees
- • Providing step-by-step navigation
- • Enabling location-based promotional offers
You can control location permissions through your device settings. Note that disabling location services may limit some app features.
Children's Privacy
Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
International Users
If you are using our service from outside our primary region, please note that your information may be transferred and processed in countries where our servers are located.
We ensure appropriate safeguards for international data transfers and comply with applicable data protection laws.
Policy Updates
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of important changes through:
- • In-app notifications
- • Email notifications for registered users
- • Updates posted on our website
- • Push notifications for mobile app users
Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
Company: Stocks Maze LLC
Developer ID: Q2C4W78Z4D
Business Email: support@shahiin.com
Support Email: o.sabha1@gmail.com
Phone: +1 267-670-4349
Address: 13351 Cityscape Ave, Houston, Texas 77047
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM (CST)
Response Time: We aim to respond to privacy-related inquiries within 48 hours during business days. For urgent privacy concerns, please call our support line.
This privacy policy is effective as of 10/30/2025 and applies to all users of our platform.